Magpaalam sa mabagal, subpar na software

Lumipat sa LiveAgent & ililipat namin ang iyong data mula sa Samanage nang libre.

  • ✓ Walang bayad sa pag-setup    
  • ✓ 24/7 na serbisyo sa kustomer    
  • ✓ Walang kailangan na credit card    
  • ✓ Mag cancel anumang oras
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Lilipat mula sa Samanage patungong LiveAgent?

Hayaan mong ilipat namin ang iyong data para sa iyo! Ang aming mga support specialist ay malugod na tutulong sa iyo na ilipat ang lahat ng iyong data mula sa Samanage patungong LiveAgent nang libre.

  • digital summer 2021 best customer success software
  • Leader in knowledge management software
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  • summer 2021 leader

Samanage vs LiveAgent comparison

Features Liveagent Samanage
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Samanage doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Samanage doesn't offer Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Samanage doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
Samanage offers self-service portal in plan for $23/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Samanage doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Samanage doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Samanage doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Samanage doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
Samanage offers knowledge base in plan for $23/agent/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
Samanage offers customer forum in plan for $23/agent/month.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Samanage offers automation and rules in plan for $48/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Samanage offers API functions in plan for $84/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Samanage doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Samanage doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Samanage offers unlimited history in plan for $23/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Samanage doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Samanage doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Samanage offers unlimited tickets/mails in plan for $23/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording in All-inclusive plan for $39/agent/month.
Samanage offers unlimited call recording in plan for $23/agent/month.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Samanage offers unlimited 24/7 support in plan for $23/agent/month.
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Libreng paglipat ng data!

Huwag mag-atubiling makipag-ugnay sa aming mga support specialist at talakayin ang paglipat ng data sa kanila! Kami ang bahala sa lahat ng iyong data nang libre. Samantala maaari kang umupo at magpahinga hanggang handa ka nang gamitin ang iyong bagong LiveAgent account.

Nais mo bang mag-migrate nang ikaw lamang?

Nag-aalok ang LiveAgent ng mga migration plugin para sa mga help desk software at kasalukuyang nagtatrabaho kami sa isang plugin ng paglipat ng Samanage. Manatiling nakatutok para sa karagdagang impormasyon. 

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Anong uri ng data ang maaari kong ilipat mula sa Samanage?

Customers icon

Mga Tao

Ilipat ang iyong mga ahente, mga admin, mga end user, at mga kustomer ng madali. 

Email icon

Mga Ticket

Ilipat ang mga ticket, mga attachment, mga user field, at mga ticket field.

dollar ticket

Mga Tag

Ilipat lahat ng iyong departamento at mga ticket tag.

Handa nang lumipat mula sa Samanage patungong LiveAgent?

Tingnan ang ilang mga perk na makukuha mo kapag lumipat ka sa LiveAgent

Stars

Mahusay na customer service

24/7 na suporta mula sa aming mga ahente. Nandoon kami tuwing kailangan mo kami. 

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Ultimate help desk solution

Mga kapaki-pakinabang na tool, higit sa 175 na mga feature at higit sa 40 na mga integration. Mayroon kami ng lahat ng kailangan mo. 

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Pumili ng iyong wika

Pumili ng isa sa 43 na iba’t ibang mga pagsasalin ng wika. Sinusuportahan din ng LiveAgent ang mga language adaptable widget. 

Migrate your data from Samanage today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers. 

Ticket

Ticket

For small companies and entrepreneurs

$15/mo
Ticket

Ticket+Chat

The best fit for SMBs and large companies

$29/mo

Ikaw ay Nasa Mabuting Kamay!

Alam mo ba kung ano ang isang bagay na mayroon ang Huawei, BMW, Yamaha, at O2? Tama ang hula mo... LiveAgent!

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FAQ

Paano ka makakalipat mula sa Samanage patungong LiveAgent?

Kung ikaw ay interesado na lumipat mula sa Samanage, mangyaring makipag-ugnayan sa aming suporta para sa tulong o huwag mag-atubiling gumamit ng isang migration plugin.

Bakit ka dapat lumipat sa LiveAgent?

Ang LiveAgent ay isang malakas na help desk software para sa anumang laki ng negosyo na nagpapasimple at ganap na nag-o-automate ng iyong mga customer support request.

Ano ang inaalok ng LiveAgent?

Ang LiveAgent ay isang cloud-based na software sa customer service. Mayroon itong maraming mga feature, kabilang ang knowledge base, live chat, automated ticket distribution, IVR, call routing, mga social media integration, at marami pa.

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