Ang email marketing ay isang tool na kinakailangan para sa help desk software. Maaari itong makahatak ng marami pang customer, makapagbigay ng mabilisang tulong, at madagdagan din ang inyong sales. Puwede itong gamitin para lumikha ng mga survey at makakalap ng feedback, makapagbigay ng espesyal na deals, makapagpadala ng mas personal na content, o para magparamdam lang kayo sa mga customer para manatili silang sumuporta sa inyong brand.
Nagbibigay ang LiveAgent ng tools para sa komunikasyong gamit ang email pati na rin sa email marketing, at kaya nitong makipagsabayan sa ibang native o external na mga email-based integration.
Ang LiveAgent ang tamang tool para sa email marketing dahil sa mga pangsuporta nitong feature. Pakinabangan ang maaasahang ticketing system nito para masundan ang lahat ng nangyayari sa inyong mailbox. I-subscribe ang inyong mga customer para manatili ang kanilang interes gamit ang epektibong email marketing tools, tulad ng aming WYSIWYG editor sa paggawa ng magagarang templates, tags para makatulong sa pag-aayos ng inyong contacts o departments para maging mas maayos at propesyonal ang inyong help desk.
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